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Quality policy
QUALITY POLICY
![QMS SM Penerbitan Pelangi Sdn Bhd-1.png](https://static.wixstatic.com/media/2f9dbb_be23783d610d41098d4c419e04c9751f~mv2.png/v1/fill/w_307,h_434,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/QMS%20SM%20Penerbitan%20Pelangi%20Sdn%20Bhd-1.png)
“Pelangi Publishing Group strives to achieve International Standard in the provision of Design, Publication, Printing, Warehousing and Distribution of Books and Educational Content.
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We are committed towards the continual improvement of publishing and printing Quality Books and Educational Content and creating good Customer Experience by fully complying with the requirements of the ISO 9001:2015.”
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In order to achieve our objectives, we will:
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Ensure that our products and services meet the needs of our
customers at all times in accordance with customer, statutory and regulatory requirements, as well as our policies and procedures. -
Continually improve our processes, technologies, and skills to enhance the quality of our publishing and printing services.
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Maintain stringent quality control measures throughout the publishing and printing process to ensure accuracy, consistency, and compliance with industry standards.
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Collaborate with reliable suppliers and partners who share our commitment to quality, ensuring the use of superior materials and resources in our publishing and printing operations.
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Promote a culture of excellence and provide our employees with the necessary training, resources, and support to deliver high-quality work.
We believe that by upholding the aforementioned principles, we can consistently deliver high-quality publishing products and printing services that drive customer satisfaction and contribute to our long-term success.
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